On Christmas Eve last year I realized that our plum pudding we’d ordered hadn’t arrived. Chris had thought he’d make things easier for me by ordering the pudding for the first time. I e-mailed the company with no response. Chris rang and spoke to the Manager, who was very apologetic when he realized that it was their genuine mistake. (And it had been paid for earlier in the month).
The Owner/Manager said he’d make up for this upsetting dilemma on the 6th January, when they returned to work. He realized Christmas could be an emotional time, especially when catering for larger numbers. He was very sympathetic, and that made me feel better.
Fortunately I had time to make a pavlova and a pecan tart, (for our Canadian and American members of family). In fact there was no drama.
On the 6th January, true to his word we received a phone call to say our bank had been refunded, plus a parcel was on its way. Opening the parcel, a few days later, not just one plum pudding, but two, plus a Christmas cake!
The smaller plum pudding we tried immediately. It was superb, just like my mother’s. The cake too, was moist and delicious. So any Australians reading this, I’d like to put a plug in for this wonderful company. The Newcastle’s Pudding Lady makes these delicious treats, which is a family company and the food is really superb. (available on the internet)
That sounds delicious! I have never had plum pudding. . . My loss! And lemon sauce, yum. . . it is a wonderful experience to deal with a company like the one you found. So refreshing!
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Yes, it was a refreshing experience to find someone that cared!
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Mom used to serve hers (store bought) with lemon sauce. I make my own, these days, but like M-R says, dangerous ground, that.
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Live in the dangerous lane, I say!
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zoom zoom!
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Breaking rules is one of my failings…
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🙂 🙂 🙂
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My grandmother used to make the Christmas pudding, and I was in charge of the hard sauce, butter, sugar and vanilla! I believe I ate half as I went!
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Such memories are precious! My mother made puddings for the whole grown family, for the times we couldn’t get back to share Christmas. Hard sauce, yum!
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I know!!
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And there’s always the hand made, calico wrapped Christmas puddings produced by the volunteers of the Broken Hill Royal Flying Doctor Service Women’s Auxiliary – highly sought after puddings, and only 2,000 produced each year. Delicious!
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These are in calico too, but your flying doctor ones sound good!
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so delicious, and one left for mid winter!
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Dangerous, reading this kind of thing. Very dangerous … [grin]
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